Document Encrypt failed or not working — what can you do?

What you can do

• Open Document Encrypt and retry with a small known-good sample.
• Confirm you are not hitting this limit: Output uses standard open passwords, not a custom AES zip.
• Check the FAQ below—encryption, size limits, and format mismatches are the usual causes.
• Still stuck? Try a private window, or read the full guide /#article/docencrypt.

FAQ

What limitations should I know?

Output uses standard open passwords, not a custom AES zip.

When might it fail?

Files that already have an open password fail; unlock them first.

What else should I watch for?

Temp files clear in about 10 minutes; health check: /api/docencrypt-health.php.

Any other important notes?

Changing the password only affects new uploads; finished items keep the password used when they completed.