Sanye Hub

Document Fix failed or not working — what can you do?

Repair damaged documents so they can open again; pairs with Document Corruption; queue locally; no upload…

Document Fix failed or not working — what can you do?

What you can do

  • Open Document Fix and retry with a small known-good sample.
  • Confirm you are not hitting this limit: Max 100MB per file; unsupported types and macro files are rejected.
  • Check the FAQ below—encryption, size limits, and format mismatches are the usual causes.
  • Still stuck? Try a private window, or read the full guide /#article/docfix.

FAQ

What limitations should I know?

Max 100MB per file; unsupported types and macro files are rejected.

When might it fail?

Processing stays in the browser; encrypted files must be unlocked first.

What else should I watch for?

Severely corrupted or legacy binary files may not be repairable here.

Any other important notes?

The old ZIP Repair entry (/#ziprepair) now redirects here.