Sanye Hub

Document Corruption failed or not working — what can you do?

Queue-damage documents locally so they no longer open normally; no upload; single or ZIP download…

Document Corruption failed or not working — what can you do?

What you can do

  • Open Document Corruption and retry with a small known-good sample.
  • Confirm you are not hitting this limit: Max 100MB per file; unsupported types and macro files are rejected.
  • Check the FAQ below—encryption, size limits, and format mismatches are the usual causes.
  • Still stuck? Try a private window, or read the full guide /#article/docrepair.

FAQ

What limitations should I know?

Max 100MB per file; unsupported types and macro files are rejected.

When might it fail?

Processing stays in the browser; ZIP helpers may load from CDN on first use.

What else should I watch for?

Damaged outputs usually will not open in Office or PDF readers; do not use on unauthorized files.

Any other important notes?

Encrypted files must be unlocked first; failed rows are kept for review.