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PDF Crop failed or not working — what can you do?

After upload, open a fullscreen workbench—switch pages on the left, drag a crop box in the center…

PDF Crop failed or not working — what can you do?

What you can do

  • Open PDF Crop and retry with a small known-good sample.
  • Confirm you are not hitting this limit: Only unencrypted PDFs are supported; encrypted or damaged files cannot be edited.
  • Check the FAQ below—encryption, size limits, and format mismatches are the usual causes.
  • Still stuck? Try a private window, or read the full guide /#article/pdfcrop.

FAQ

What limitations should I know?

Only unencrypted PDFs are supported; encrypted or damaged files cannot be edited.

When might it fail?

Output is a plain PDF with no open password; source metadata is cleared.

What else should I watch for?

Switching pages away or refreshing clears in-memory files—download promptly.