Text Split failed or not working — what can you do?

What you can do

• Open Text Split and retry with a small known-good sample.
• Confirm you are not hitting this limit: Combined retention rules: Multiple retention types (e.g., digits + letters) can be selected simultaneously — the system retains characters that meet all conditions.
• Check the FAQ below—encryption, size limits, and format mismatches are the usual causes.
• Still stuck? Try a private window, or read the full guide /#article/split.

FAQ

What limitations should I know?

Combined retention rules: Multiple retention types (e.g., digits + letters) can be selected simultaneously — the system retains characters that meet all conditions.

When might it fail?

Split and retention relationship: First split the text by the chosen method, then retain qualifying characters in each part.

What else should I watch for?

Result dedupe: On by default (order-preserving unique); choose “Keep duplicate split results” to keep every fragment.

Any other important notes?

Character limit: per session — process in batches if exceeded.