Video Convert failed or not working — what can you do?

What you can do

• Open Video Convert and retry with a small known-good sample.
• Confirm you are not hitting this limit: GIF uses about 720px longest side and ~10fps; audio is dropped.
• Check the FAQ below—encryption, size limits, and format mismatches are the usual causes.
• Still stuck? Try a private window, or read the full guide /#article/videoconvert.

FAQ

What limitations should I know?

GIF uses about 720px longest side and ~10fps; audio is dropped.

When might it fail?

Unusual source codecs may fail conversion.

What else should I watch for?

Do not upload confidential or unauthorized videos.