Sanye Hub
Upload one video with embedded soft subtitles; the server uses FFmpeg to export timed TXT in a fullscreen desk with copy and save…
What you can do
- Open Subtitle Extraction and retry with a small known-good sample.
- Confirm you are not hitting this limit: Soft subs only — burned-in captions and audio-only files are not supported.
- Check the FAQ below—encryption, size limits, and format mismatches are the usual causes.
- Still stuck? Try a private window, or read the full guide /#article/videosubtitle.
FAQ
What limitations should I know?
Soft subs only — burned-in captions and audio-only files are not supported.
When might it fail?
Missing subtitle tracks fail with a toast explaining why.
What else should I watch for?
Do not upload confidential or unauthorized media.